As long as the cartridges remain closed, they have a minimum shelf life of 2 years.
If you get the message "cannot detect" or "no cartridge" after installing the cartridge. Remove the cartridges from the printer. Then slowly reinstall the cartridges in the correct position while the printer is switched on. If you are asked whether this is a new cartridge, press "yes".
It is normal to see ink on the clip. This is not an indication that the cartridge is leaking.
You can return your order to us within 14 days of receipt. If you exercise your right of withdrawal, we ask you to return the product with all delivered accessories and in the original condition and packaging. Please contact us via [email protected].
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Yes, up to an amount of €50 there are shipping costs associated with an order. These shipping costs are: €2.99 for the Netherlands, Belgium and Germany. For orders above €50, shipping is free to addresses in the Netherlands and Belgium. Shipping costs per country:
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If you are missing any articles/products from your order, that is of course annoying. Please contact our customer service via tel: 020 - 261 4883 or email: [email protected].
We aim to deliver your order as soon as possible. Therefore, orders placed before 23:00 on working days will be shipped within 24 hours. Still haven't received your order after 5 working days? Then please contact our customer service.
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About Ink&Print
Overschiestraat 63 - 5
1062 XD
Amsterdam
We are open everyday from monday until friday between 09:00 and 17:30
